Your four-point playbook for thriving amid disruption The automotive industry is being reshaped by disruption—from… from Navigating Disruption in the Automotive Industry
Navigating Disruption in the Automotive Industry
Related Solution: SLM Platform
IDC White Paper Service Life-Cycle Management: The Foundation for Servitization Success
Win Customer Loyalty Through Service-Centered Experiences Customers increasingly prefer to buy outcomes over purchasing equipment… from IDC White Paper Service Life-Cycle Management: The Foundation for Servitization Success
Informationssicherheit als Unternehmensstrategie: Syncron als TISAX-Teilnehmer gelistet
Stockholm, 22. April 2025 – Syncron, ein führender Anbieter von intelligentem Service Lifecycle Management (SLM),… from Informationssicherheit als Unternehmensstrategie: Syncron als TISAX-Teilnehmer gelistet
Auto OEM Playbook: Navigate Tariffs with AI & Data
Build a more resilient auto aftermarket strategy Navigating rising tariffs takes more than quick fixes…. from Auto OEM Playbook: Navigate Tariffs with AI & Data
How OEMs Can Adapt to Tariffs: 5 Strategic Plays
Stay competitive amid tariff uncertainty Adapting to tariffs requires more than reactive pricing changes. This… from How OEMs Can Adapt to Tariffs: 5 Strategic Plays
Profit Meets Purpose: How Leading Manufacturers are Driving Sustainability in the Aftermarket
In December 2024, Syncron hosted a workshop titled „Profit Meets Purpose: How to Embrace Servitization… from Profit Meets Purpose: How Leading Manufacturers are Driving Sustainability in the Aftermarket
IDC: The Shift to Service Life-Cycle Management Drives New Revenue Opportunities and Customer Value in the Aftermarket
Drive growth through smart SLM The 1IDC report, „The Shift to Service Life-Cycle Management Drives… from IDC: The Shift to Service Life-Cycle Management Drives New Revenue Opportunities and Customer Value in the Aftermarket
Schnellerer Compliance-Nachweis: Wie der automatisierte Compliance-Prozess von Syncron den Kundennutzen steigert
In einer Zeit, in der digitale Sicherheit immer wichtiger wird, sind Vertrauen und Transparenz im… from Schnellerer Compliance-Nachweis: Wie der automatisierte Compliance-Prozess von Syncron den Kundennutzen steigert
Keine Beanstandungen zu erhalten, beweist unser zuverlässiges Engagement für Sicherheit
Wenn es um Datensicherheit und Compliance geht, setzt Syncron neue Maßstäbe in der SaaS-Branche. Mit… from Keine Beanstandungen zu erhalten, beweist unser zuverlässiges Engagement für Sicherheit
Automatisierte Compliance-Lösung: Syncron steigert Effizienz und setzt neue Sicherheitsstandards+-
SoC1-, SoC2- und TISAX-Zertifikate belegen die zuverlässige Sicherheit von Finanz- und IT-Prozessen – beschleunigt durch… from Automatisierte Compliance-Lösung: Syncron steigert Effizienz und setzt neue Sicherheitsstandards+-
How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
This eBook, „How the Circular Economy Is Unleashing New Sources of Business Value for OEMs“… from How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
Adopting Circular Economy Practices: Strategies for Success
Original Equipment Manufacturers (OEMs) are facing growing pressure from consumers, governments, and industry to adopt… from Adopting Circular Economy Practices: Strategies for Success
Discover the Five Surprises That Could Derail Your Servitization Success and Explore Strategies to Avoid Them
Learn how to mitigate service surprises This eBook explores five key areas of the service… from Discover the Five Surprises That Could Derail Your Servitization Success and Explore Strategies to Avoid Them
A Year-End Review of Aftermarket Trends and a 2024 Outlook (LinkedIn Live On-Demand)
Recently, Dr. Friedrich “Fritz” Neumeyer, CEO of Syncron, engaged in a thought-provoking conversation with industry… from A Year-End Review of Aftermarket Trends and a 2024 Outlook (LinkedIn Live On-Demand)
The Essential Guide to Servitization
Optimize Your Pricing Strategy for Service Growth In a rapidly changing industry landscape, thriving means… from The Essential Guide to Servitization
Tech-Exec Magazine: Driving the Service Economy
Syncron’s Vatsan Govindarajan and Kathryn Narayan discuss the rise of the service economy, the importance… from Tech-Exec Magazine: Driving the Service Economy
Wie führende Vertriebs- und Serviceorganisationen im Aftermarket in der vernetzten Service Economy vorankommen
Eine kürzlich durchgeführte Studie hat ergeben, dass ein grundlegendes Umdenken bei den Geschäftsmodellen stattfindet, und… from Wie führende Vertriebs- und Serviceorganisationen im Aftermarket in der vernetzten Service Economy vorankommen
Planen. Preise gestalten. Service erbringen. Syncron-Übersicht
from Planen. Preise gestalten. Service erbringen. Syncron-Übersicht
Wie Sie ein resilientes Aftermarket Service Geschäft aufbauen
Wie Sie ein resilientes Aftermarket Service Geschäft aufbauen Gewinnen Sie ein umfassendes Verständnis für die… from Wie Sie ein resilientes Aftermarket Service Geschäft aufbauen
Syncron Applauded by Frost & Sullivan
Syncron’s solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and… from Syncron Applauded by Frost & Sullivan
Syncron To Present at Upcoming Field Service Conferences in Asia and Europe
Syncron will deliver a keynote presentation at the Field Service Asia Connect conference in Singapore… from Syncron To Present at Upcoming Field Service Conferences in Asia and Europe
Service Lifecycle Management: Zukunftssicherheit für die Fertigungsindustrie durch Equipment-as-a-Service
Hersteller, die auf die Umstellung von einem produktzentrierten Ansatz zu einem Equipment-as-a-Service (EaaS)-Modell setzen, können… from Service Lifecycle Management: Zukunftssicherheit für die Fertigungsindustrie durch Equipment-as-a-Service
Syncron’s New Field Service Technician Enablement Initiative
By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, the Syncron technician enablement… from Syncron’s New Field Service Technician Enablement Initiative
Equipment-as-a-Service: Embracing the New Service Economy in Manufacturing
As technology continues to transform the world as we know it, manufacturing businesses are forced… from Equipment-as-a-Service: Embracing the New Service Economy in Manufacturing
Der Nutzen von KI und ML für die Transformation des OEM-Aftermarkets
Untersuchungen zeigen, dass Serviceleistungen zwar durchschnittlich nur 30 % des Umsatzes ausmachen, die Gewinnspannen aber mehr… from Der Nutzen von KI und ML für die Transformation des OEM-Aftermarkets
Integrated Aftermarket Planning: Why Aftermarket Lifetime Product Value Is Critical to Your Profitability
Understanding and optimizing aftermarket services and agreements for products can create a stable stream of… from Integrated Aftermarket Planning: Why Aftermarket Lifetime Product Value Is Critical to Your Profitability
Transforming Aftermarket Services with a Connected Service Experience
Looking to create better visibility for engineers and maximize customer value, organizations are now shifting… from Transforming Aftermarket Services with a Connected Service Experience
Syncron veröffentlicht die erste Lösung für Vertragspreise mit Risikobewertung für den Aftermarket-Servicevertrieb
Syncron veröffentlicht die erste Lösung für Vertragspreise mit Risikobewertung für den Aftermarket-Servicevertrieb Dank fortschrittlicher Machine-Learning-Modelle… from Syncron veröffentlicht die erste Lösung für Vertragspreise mit Risikobewertung für den Aftermarket-Servicevertrieb
The Transition to Mobility – Service as a Strategic Imperative
The Transition to Mobility – Service as a Strategic Imperative Across industry sectors, manufacturers are… from The Transition to Mobility – Service as a Strategic Imperative
AGCO verbessert die Lösungszeiten und die Produktivität der Techniker
AGCO ist ein weltweit führender Anbieter von landwirtschaftlichen Lösungen mit einem Umsatz von mehr als… from AGCO verbessert die Lösungszeiten und die Produktivität der Techniker
Syncron und Mize im IDC MarketScape-Bericht „Worldwide Manufacturing Service Parts Management Applications in 2021-2022“ erneut als „Leader“ und „Major Player“ ausgezeichnet
Syncron[i] und Mize im IDC MarketScape-Bericht „Worldwide Manufacturing Service Parts Management Applications in 2021-2022“ erneut… from Syncron und Mize im IDC MarketScape-Bericht „Worldwide Manufacturing Service Parts Management Applications in 2021-2022“ erneut als „Leader“ und „Major Player“ ausgezeichnet
Bringing the Customer Experience Full Circle in Durable Goods Manufacturing
Depot Repair Return, repair, refurbish, recycle. Durable goods manufacturers have long played a part in… from Bringing the Customer Experience Full Circle in Durable Goods Manufacturing
End-to-End Service Delivery & The Customer Experience
Quality Redefined: How End-to-End Service Delivery is Transforming the Customer Experience Recent events such as… from End-to-End Service Delivery & The Customer Experience
Syncron und Mize schließen sich zusammen, um gemeinsam das branchenweit erste vernetzte Serviceerlebnis zu liefern und neue serviceorientierte Geschäftsmodelle zu ermöglichen
Syncron und Mize schließen sich zusammen, um gemeinsam das branchenweit erste vernetzte Serviceerlebnis zu liefern… from Syncron und Mize schließen sich zusammen, um gemeinsam das branchenweit erste vernetzte Serviceerlebnis zu liefern und neue serviceorientierte Geschäftsmodelle zu ermöglichen
Understanding Service Lifecycle Management (SLM)
Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue Aftermarket… from Understanding Service Lifecycle Management (SLM)
Preismanagement von Ersatzteilen – Excel adé: Wie Bühler das Pricing automatisiert
Preismanagement von Ersatzteilen – Excel adé: Wie Bühler das Pricing automatisiert 26.04.2021 | Autor /… from Preismanagement von Ersatzteilen – Excel adé: Wie Bühler das Pricing automatisiert
If You Could Turn Back Time, What Would You Do Differently?
Ever wondered what might have happened if you’d done things differently? Sure, you have. We… from If You Could Turn Back Time, What Would You Do Differently?
AI Product Toolbox for Automated Field Inspection
Automated Product Field Inspection Toolbox Increasing product field inspection obstacles have made challenging and costly… from AI Product Toolbox for Automated Field Inspection
The Future of Aftermarket Service: Powering More Uptime with Connected Products
We’ve been talking a lot recently about using inventory and pricing tactics to navigate the… from The Future of Aftermarket Service: Powering More Uptime with Connected Products
Pressure Testing The Four Pillars of Syncron Customer Success, Part 3
Part III – Waiting for the bell to ring? Not us. In the second post of this series, ‘Pressure Testing the… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 3
Flipping the Script on Traditional Customer Support
When you think of customer support, what comes to mind? Logging a ticket into space?… from Flipping the Script on Traditional Customer Support
Pressure Testing The Four Pillars of Syncron Customer Success, Part 2
Part II – Pivoting to Focus on What Matters Right Now In the first post of this series, Syncron… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 2
Celebrating Value Delivery: Syncron Customer Success Spotlight
At Syncron we have 160 people fully dedicated to helping our customers achieve the greatest… from Celebrating Value Delivery: Syncron Customer Success Spotlight
Pressure Testing The Four Pillars of Syncron Customer Success, Part 1
Syncron’s Customer Success organization has four pillars that guide our actions and how we form… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 1
OEM Service Lifecycle Management Automation Impacting Net Promoter Score
OEM Service Lifecycle Management Automation Impacting Net Promoter Score Net promoter score (NPS) is one… from OEM Service Lifecycle Management Automation Impacting Net Promoter Score
Back to Basics: The Fundamentals of Retail Inventory Management, Part Two
Welcome back to the fifth and final installation in our Back to Basics series. Today… from Back to Basics: The Fundamentals of Retail Inventory Management, Part Two
Back to Basics: The Fundamentals of Inventory Optimization Part Two
Welcome back to our Back to Basics series, where we’re talking about how to achieve… from Back to Basics: The Fundamentals of Inventory Optimization Part Two
Syncron: Friedrich Neumeyer wird neuer CEO
After-Sales-Software-Anbieter bereitet mit Führungswechsel neue Phase im Wachstumskurs vor STOCKHOLM, 25. Juni 2020 – Dr…. from Syncron: Friedrich Neumeyer wird neuer CEO
Back to Basics: The Fundamentals of Price Optimization
Manufacturing executives around the world are facing a litany of business challenges brought on by… from Back to Basics: The Fundamentals of Price Optimization
10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry
10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry Companies are… from 10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry
Syncron’s Commitment to Customers During the COVID-19 Outbreak
Update as of 16 April 2020: In many parts of the world, we have now… from Syncron’s Commitment to Customers During the COVID-19 Outbreak
Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
While sales of new vehicles may seem like the most obvious source of revenue for… from Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
2019 Year in Review: The Top Trends that Impacted Manufacturing
2020 is set to be a monumental year in many ways – the start of… from 2019 Year in Review: The Top Trends that Impacted Manufacturing
2019 in Review and a Look Ahead
Originally featured as an article on David Reiling’s LinkedIn profile. As CCO at Syncron, my… from 2019 in Review and a Look Ahead
New Decade, New Pricing Strategy: Reevaluating Service Parts Pricing
Like every new year, 2020 has commenced with resolutions and refreshes meant to kickstart a… from New Decade, New Pricing Strategy: Reevaluating Service Parts Pricing
Summit Partners investiert 67 Millionen in Syncrons Wachstum um Herstellern den Weg in die Servitization zu ebnen
Die Investition unterstützt die Vision von Syncron, Hersteller zu befähigen, von reaktiven Break & Fix… from Summit Partners investiert 67 Millionen in Syncrons Wachstum um Herstellern den Weg in die Servitization zu ebnen
Ändert die heutige Veränderung der Welt den Kundendienst?
Syncron erlebt seit Jahren, wie sich der Kundendienst auf der Welt enorm verändert. Von der… from Ändert die heutige Veränderung der Welt den Kundendienst?