Syncron has once again been included in the 2025 IDC MarketScape: Worldwide AI-Enabled Service Parts Management Applications Vendor Assessment, reinforcing our continued momentum in helping global OEMs turn service parts complexity into competitive advantage.
According to IDC, Syncron stands out for:
- Driving profitable growth in the aftermarket, not just reducing cost
- Strengthening availability, pricing, and efficiency across the service supply chain
- Establishing a clear roadmap to sustainable aftermarket revenue
Whether you’re looking to improve margins, increase parts availability, or modernize service operations, this MarketScape excerpt provides a valuable benchmark and shows how Syncron can help get you there.
What’s inside:
- Analyst insights on the AI-enabled service parts management landscape
- Key evaluation criteria for OEMs assessing solution partners
- Why Syncron’s purpose-built platform stands out
![US52967925tabfig_1[2]](https://www.syncron.com/hs-fs/hubfs/US52967925tabfig_1%5B2%5D.png?width=549&height=540&name=US52967925tabfig_1%5B2%5D.png)
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.
SOURCE: IDC MarketScape: Worldwide Supply Chain Planning for Spare Parts/MRO Industries 2024 Vendor Assessment, by Aly Pinder, December 2024, IDC #US51541424
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