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Connected Service Lifecycle Management (SLM)

Unlock Value With Aftermarket Services

Connecting data & processes across business siloes Syncron’s SLM platform enables manufacturers & distributors of high value, complex assets to gain end-to-end visibility & control over the entire service lifecycle.

  • Maximize service knowledge. 
  • Improve asset performance. 
  • Grow service revenues.
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Streamline technology and operations 

Single, integrated, scalable SLM

Syncron’s SLM Platform is a purpose-built, integrated, data-driven service lifecycle management platform that connects your aftermarket functions and supercharges them with powerful analytics, artificial intelligence (AI) and machine learning (ML).
  • Scale intelligence & automation.
  • Improve coordination & decision-making.
  • Optimize business processes & customer experience.

State-of-the-art platform architecture

Reduce risk and complexity by bringing together all relevant data (inc. ERP, PLM, BI) and tools for easier use, analysis and to create, extend and apply AI models to your aftermarket SLM process.
  • Natively connected environment.
  • Unified data view.
  • Configurable workflows.
  • World class security, privacy & compliance.

Unlock SLM synergies

Empower aftermarket teams with unified, real-time data access across the entire service lifecycle, from parts planning and pricing to field service and warranty management and free up IT resources for more strategic initiatives.
  • SLM data central for business analysts & data scientists.
  • Best in class simulations.
  • Fast, flexible integrations.
  • User-friendly interface.
  • Out-of-the box AI models.

Service lifecycle management operating system

Syncron’s SLM platform consolidates multiple aftersales point solutions into a single, integrated system, reducing the headache and costs associated with managing disparate applications and data sources.