Al-Futtaim Improves Customer Retention and Bottom-Line Results Using Syncron Solutions

How does an industry titan maintain its leadership position in the automotive aftermarket sector? Al-Futtaim focuses on a combination of quality service and strategic pricing, supported by intelligent systems. In this video, learn how Al-Futtaim leverages Syncron Price solution across multiple brands and geographic locations to retain customers and deliver positive business results.

Since we’ve implemented the system, we’ve seen very beneficial business results. Within the first year, we managed to hit the target for the year by October. And we overachieved in total by about 26% within that first year.

James Henderson • Head of Pricing, Global Aftersales • Al-Futtaim

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