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  • SLM Platform
    Features
    Featured service lifecycle management capabilities.
    End-to-End
    AI-Powered
    Data-Driven
    Service-Based
    Compounding ROI
    Business Models
    Enabling business model innovation.
    Value-Based Pricing
    Servitization
    Circular Economy
    The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
  • Solutions
    Pricing
    Price parts and service contracts with precision.
    Parts Pricing
    Service Contract Pricing
    Inventory
    Boost sales and reduce costs with advanced inventory management.
    Parts Planning
    Dealer Parts Planning
    Service Fulfillment
    Service customers with outstanding experiences
    Warranty Management
    Depot Repair
    Technician Enablement
  • Industries
    Aerospace
    Industrial Power & HVAC
    Agriculture
    Material Handling Equipment
    Automotive
    Medical Technology
    Construction & Mining
    Production Machinery
    Consumer Durables
    Dealers & Distributors
    Deliver customers exceptional service – parts, pricing and maintenance every time from a single platform.
  • All Resources
    Plan streamlined service with optimized inventory
    White Papers
    Events
    Reports
    Customer Stories
    Blog
    Newsroom
    Resource topics
    Inventory
    Pricing
    Service
    Technology
    Research
    Analyst Reports and Research
    Modernizing The Aftermarket: Market Research 2024
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Autor: Mark Homer

Profilbild von Mark Homer
Über Mark Homer
Mark Homer is a partner with Field Service Associates. He’s a digital transformation specialist and Smart Services coach with 30 years in service leadership, compliance and service technology. Previously, Homer was SVP at ServiceMax, where he was responsible for global customer digital transformation, ISV Technology Partners and corporate development projects. At GE Digital, he was a leading voice at industry forums and events on digital service transformation, the use of digital twins and AI-based predictive technologies and implementing asset performance management and field execution platforms.

Beiträge von Mark Homer

Balancing Aftermarket Service With Rising Costs

Mai 10, 2023

Service leaders face enormous daily challenges from customers, their supply chain, partners and internal stakeholders…. from Balancing Aftermarket Service With Rising Costs

Veröffentlicht in Service Lifecycle Management, Supply Chain, Supply ChainVerschlagwortet mit Dealer to Dealer Software, digatalization, retail inventory

Wie Sie ein resilientes Aftermarket-Servicegeschäft aufbauen – Teil 3

Apr 26, 2023

Ich stelle fest, dass ich in letzter Zeit in vielen Gesprächen das Wort Resilienz verwende…. from Wie Sie ein resilientes Aftermarket-Servicegeschäft aufbauen – Teil 3

Veröffentlicht in Connected Service Experience, Field Service, UnkategorisiertVerschlagwortet mit aftermarket, aftermarket, business trends, business trends, Servicegeschäft, Studie Aftermarket, Volatilität der Lieferkette
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