- Agriculture
- White Papers
Servitization
The Service Revolution
Advances of technologies mean that manufacturers have the unprecedented opportunity to understand their end customers better and increase revenue streams by selling services alongside physical products.
- Defining servitization.
- Spectrum of servitization.
- 4-step maturity model.
It’s inevitable that selling products as services will become a major component of OEMs’ businesses over the next decade.
Aly Pinder
• IDC
What is servitization?
Servitization is the process when original equipment manufacturers (OEMs) evolve business models from product makers to product-as-a-service providers. Selling products-as-a-service is a value proposition offered to customers where they are promised life-long support for periodical, monthly or yearly or pay-per-use, subscriptions stated.
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CapEx to OpEx.
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Product-as-a-service.
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Outcome-based subscriptions.
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New business models.
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New revenue streams.

What does servitization mean for manufacturers?
Manufacturers pursuing servitization must proceed at the right pace, preserving core revenues in their journey to offering more outcome-based services that fit their unique value. There are typically several stages companies go through in their evolutionary path to establish servitization elements in their service portfolio.
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Stage 1: Parts sales supported by parts availability & pricing.
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Stage 2: Time or cycle-based service contracts.
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Stage 3: Outcome-based service contracts.
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Stage 4: Everything as a Service (EaaS).

How does Syncron help?
The Syncron 4-Step Maturity Model provides a path to enable manufacturers’ shift to delivering Products as Services while simultaneously optimizing the performance of current break-fix service models.
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Optimize break-fix simultaneously.
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Servitization maturity model.
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Customized recommendations.

Resources
- SLM Platform
- White Papers
Why the Aftermarket Is the Perfect Proving Ground for AI: A Playbook for Manufacturing Business Leaders
- SLM Platform
- White Papers
Why the Aftermarket Is the Perfect Proving Ground for AI: A Playbook for Manufacturing CIOs
- Automotive
- Featured
Navigating Disruption in the Automotive Industry
- Analyst Reports and Research
- White Papers
IDC White Paper Service Life-Cycle Management: The Foundation for Servitization Success
- Automotive
- SLM Platform
Auto OEM Playbook: Navigate Tariffs with AI & Data
- SLM Platform
- White Papers
How OEMs Can Adapt to Tariffs: 5 Strategic Plays
- Contract Price
- White Papers
The Servitization Blueprint: A Strategic Guide for Manufacturers
- Analyst Reports and Research
- SLM Platform
Profit Meets Purpose: How Leading Manufacturers are Driving Sustainability in the Aftermarket
- Analyst Reports and Research
- SLM Platform
IDC: The Shift to Service Life-Cycle Management Drives New Revenue Opportunities and Customer Value in the Aftermarket
- Analyst Reports and Research
- Parts Planning
IDC MarketScape: Worldwide Supply Chain Planning for Spare Parts/MRO Industries 2024 Vendor Assessment
- Analyst Reports and Research
Modernizing The Aftermarket: Market Research 2024
- White Papers
- eBook
The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
- SLM Platform
- White Papers
How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
- Price
- Service Go to Market
Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix
- SLM Platform
- White Papers
Adopting Circular Economy Practices: Strategies for Success
- Value Calculator
- Warranty Management
Warranty Value Calculator
- Construction & Mining
- Customer Stories
Terex Elevates Its Parts Pricing Strategy With Syncron
- Construction & Mining
- Customer Stories