Press Releases

Syncron Announces Partnership with Servitization Thought Leadership Network to Bring Interactive Collaboration Platform to Manufacturers

Community to encourage UK manufacturers to perceive services as an integral component of their growth strategies 

BIRMINGHAM, U.K, 13 OCT., 2016 – Syncron, the only aftermarket service provider that exclusively focuses on service parts management and pricing for the world’s leading manufacturers, and the Servitization Thought Leadership Network (STLN), a network for manufacturers to discuss and learn the key issues shaping the industry, today announced their partnership which will focus on raising the awareness of services in UK manufacturing and how it can be used to improve their financial performance.

Manufacturers around the world have a major impact on the global economy, with the manufacturing sector contributing £6.7 trillion. As a result, these companies are constantly looking for ways to improve, compete and positively impact their industries. A growing number of UK manufacturers are optimising their after-sale businesses to deliver superior customer experiences while reducing cost and improving profits.

“We established this platform for manufacturers to discuss and learn about the key issues shaping the future of the industry,” said Henry Anson, Founder and Chairman, STLN. “Specifically, we aim to demonstrate how aftersales service—service delivered after the sale of a new product—can allow manufacturers to achieve differentiation and greater profitability. We are delighted to partner with Syncron, who will contribute extensive expertise in the key areas of service parts management and pricing, which are both critical to delivering world class service.”

In addition to Syncron, STLN’s partner network includes AGFA, Airbus, BAE Systems, GE, Jaguar Land Rover, Rolls-Royce and Selex, among others. The community focuses specifically on additive manufacturing, automation, industrial Internet of Things (IoT) and servitization, with the goal of providing the necessary insight manufacturers need to embrace present and future trends in the industry.

The community specifically allows for:

  • Posing questions to industry thought leaders and receiving quick responses
  • Discussing innovations, issues and achievements among peers
  • Access to thought leadership articles, insights, case studies and primary research
  • Engaging face-to-face at annual networking events

Gill Devine, VP Sales Western Europe, Syncron, added, “As manufacturers continue to seek ways to improve profitability, STLN offers the resources necessary to do just this. We look forward to engaging with STLN’s members, especially to discuss innovative service strategies, as well as trends and challenges, and to sharing our experience on how service parts management and pricing can drive both profits and customer satisfaction.”

To learn more about the STLN and its partners, join the Servitization 2016 Conference in Birmingham, U.K. 18 Oct. or the Annual Leaders Conference held at the NEC Birmingham 2-3 Nov.

About Syncron

Syncron is the only aftermarket service provider that exclusively focuses on service parts management and pricing for the world’s leading manufacturers. The company’s award-winning SaaS solutions enable companies around the world to transform their aftermarket service operations by dramatically increasing profitability, cash flow and customer loyalty. Syncron’s global customer base includes a market-leading companies across diverse industries. The company is privately held, with its headquarters in Stockholm and offices throughout Europe, the U.S. and Asia. For more information, visit