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Automotive Aftermarket Service Lifecycle Management Software

Maximize Auto Parts Availability and Sales

Integrate the auto parts supply chain to offer commercial trucking and passenger vehicle fleet owners and consumer vehicle owners exceptional service – parts, pricing and maintenance for every vehicle every time from a single platform. 

  • Complete purpose-built AI-powered service lifecycle management (SLM) platform. 
  • IDC Worldwide Manufacturing Service Parts Management Applications Leader. 
  • Trusted by Volvo, Ford, Daimler Truck, Volkswagen, Nissan, Mazda, MAN Truck & Bus and more. 
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Seamless flow of auto parts for a seamless service 

Aftermarket designed: Inventory management

Optimize auto parts availability and service levels across suppliers, distributors, wholesalers, dealers, retailers, and service centers with full network demand planning and inventory management. Leverage multi-echelon inventory optimization across extensive supply chain networks. Supplier portal for clarity and control over data, fostering collaboration across the entire supply chain Automate restocking planning with virtual warehousing and returns management.
  • Multi-echelon inventory optimization.
  • Supplier portal.
  • Automate restocking planning.

Precision parts pricing: Grow revenue and margins

Optimize prices to reflect form, fit, function, interrelated or superseded parts, customer differentiation, and market alignment. Pinpoint the correct price level for market conditions. Segment customers to optimize discounts, rebates and promotions. Incorporate off-invoice costs to incentivize customer retention and drive sales.
  • Pinpoint price levels.
  • Segment customers.
  • Incentivize customer retention.

Extend warranty service delivery

Improve dealer experience, product quality responsiveness, compliance and supplier recovery with fast, efficient claims management. Boost efficient supplier recovery with service transaction and part information. Automate complex product warranty T&Cs, and customer and supplier-specific criteria and payment dispositions. Reduce operational cost by optimizing the parts return path within value chain.
  • Service transaction and part information.
  • Automate product warranty T&C.
  • Returns path optimization.

Move from reactive to predictive 

Synchronize aftermarket services

Syncron is the only platform that connects and synchronizes every aspect of aftermarket service globally for a more robust, efficient, precise, and profitable service to dealers and end-customers. Reduce stockouts and excess inventory by aligning parts availability with predicted demand patterns. Adjust parts pricing dynamically based on demand forecasts and market conditions. Use data to unlock opportunities across the entire dealer network service supply chain and inventory ecosystem.
  • Predicted demand patterns.
  • Dynamic parts pricing.
  • Dealer network data visibility.

We continually report high availability, with customer service levels of 96% and an inventory turnover rate below four. We anticipate further significant improvements in inventory turnover, customer-service levels, and ultimately, overall sales.

Jean-Marie Van Delm, Parts Supply and Logistics, Mazda

Start with what you need now

Syncron is comprised of industry leading modular solutions that mean you can rapidly scale and address by adding new capabilities as and when you need them.  

50+
enterprise clients
40%
decrease in freight and other costs
20%
increase in parts availability
20k
instances in over 100 countries
30%
parts inventory reduction

Trusted by auto parts distributers & dealers

Leading auto parts importers, distributors, wholesalers and dealers including Bileko Car Parts, Al-Futtaim, Ateco Group, LKQ, Truck Zone and Swiss Automotive Group trust Syncron to ensure the seamless flow of auto parts from production to consumption.
Maintaining a diverse inventory and optimizing allocation of auto parts to different markets and regions.
Consistently supply auto parts to meet customer demands at the right price.
Assisting customers to make informed decisions, provide post-sales support, and customer satisfaction.
Seamless flow of auto parts from production to consumption.

Bileko Car Parts streamlines inventory management for unpredictable demand patterns
Customer Stories

Bileko Car Parts streamlines inventory management for unpredictable demand patterns

“Since we started using Syncron Inventory, we have definitely increased our availability in the local warehouses, and we have reduced obsolete inventory. “