Press Releases

Syncron to Sponsor 2023 Smarter Services Executive Symposium

cityscape of Chicago at night

Syncron is delivering a keynote presentation at this year’s Smarter Services Executive Symposium about
understanding contract structuring and pricing.

CHICAGO – August 22, 2023 – Today, Syncron announced its sponsorship and participation in the 2023 Smarter Services Executive Symposium at the JW Marriott Chicago. On September 11, 2023, at 3:30 pm CTJustin Konopaske, director of industry solutions at Syncron, and Patrick Pflüger, manager in management consultancy for STAR Cooperation, will host a breakout session on leadership and strategy called “Empowering Service Leaders: Achieving Contract Success in a Complex Landscape.”

During this session, participants will learn about the importance of understanding contract structuring and pricing to and the healthy growth of their service organization.

“While understanding how powerful service contracts can be in fostering growth is essential, it is equally important to understand and anticipate the associated risks,” said Konopaske. “A holistic understanding of contract structuring can help provide stability for an organization, as well as create significant opportunities for growth.”

Supporting its participation at the 2023 Smarter Services Executive Symposium, Syncron offers automated software for precise contract pricing with Syncron Contract Price, which optimizes pricing for complex contracts using predictive technology to minimize risk and maximize margins of new and existing service offerings, including full-service warranties and enabling equipment as a service (EaaS).

The Smarter Services Executive Symposium is the industry’s premier event for leaders in service, support and customer experience for learning, networking and progressing their business transformations. This year’s theme is “Service Journeys.”

Hundreds of service and customer support executives, thought leaders, influencers and technologists will share best practices and transformation blueprints at the Smarter Services Executive Symposium. Other topics to be discussed at our booth include:

  • Technician Enablement
  • Depot Repair
  • Field Service
  • Customer Experience
  • Service Supply Chain
  • Workforce and Labor
  • Service Revenue Growth
  • Intelligent Service (Data)
  • Service Innovation
  • Leadership and Strategy
  • Digital Transformation
  • Innovation

Smarter Services Executive Symposium

September 11–13, 2023
JW Marriott Chicago, Van Buren Room