Bileko Car Parts Modernizes Its Automotive Aftermarket Inventory Operations

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Navigating and optimizing inventory operations in the automotive aftermarket is no easy feat. It requires a responsive, refined approach to meet the diverse needs of a wide-ranging customer base. Working with a variety of suppliers located around the world and dealing with a vast number of products with very uncertain demand patterns, Bileko Car Parts faced significant challenges regarding demand and customer needs. With Syncron, Bileko Car Parts can support the delivery of best-in-class service to its diverse customer base.

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Full transcript

Linus Persson, Supply Chain Manager, Bileko Car Parts:

As a player in the automotive aftermarket, we have a very wide range of products with a very uncertain demand pattern, giving us very significant challenges when it comes to demand and customers’ needs.

Therese Nilsson, Logistics Planner, Bileko Car Parts:

People are used to things happening very quickly today. If your car breaks down, you don’t want to wait a week—or even a few days—for it to get fixed.

Jimmy Landgren, Demand Planner Specialist, Bileko Car Parts:

It’s sometimes hard to predict how the demand from our customers will be.

Therese Nilsson:

Before we started to work with Syncron, we didn’t have a central solution for managing inventory in our local warehouses. So as we grew, we knew we needed a system to manage the inventory and have the right part at the right place and in the right time. And that is where Syncron helped us.

Jimmy Landgren:

The user experience in Syncron Inventory is very user-friendly. It’s easy to navigate and to find what you’re looking for. And the KPIs and the graphics in Syncron are very easy to understand as well.

Therese Nilsson:

With dealer portal, our local warehouses get new, better insights of their own warehouse, and we are rolling this out now. They are very excited about it, and so are we.

Jimmy Landgren:

It feels like Syncron now has the answers before we ask the questions.

Linus Persson:

Syncron Inventory has had a very big impact on our business. We have been able to keep very high availability throughout the years, and our customers are very, very happy.