State of Aftermarket Service Parts Pricing – Survey Report

You’re invited to view a study on best practices for aftermarket service parts pricing. Data was taken from 50 executive interviews from manufacturers with more than $50 million plus in estimated service parts revenue.

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Research topics covered in the survey:

  • Elements of the service parts supply chain that affect pricing decisions
  • Service parts pricing strategies and their effect on customer satisfaction
  • The correct role of AI and ML systems for service parts pricing
  • Top areas of improvement for parts pricing systems desired by professionals
  • Improving data-driven insights to quickly identify and act on pricing opportunities