For 20 years, Field Service has become the must attend conference for service executives. From early IoT concepts to AI, Field Service is where innovative ideas spread and future strategies are created. Today, Field Service is a global event, with major conferences in Palm Springs, Amelia Island, San Diego, Amsterdam, and Singapore. Since 2003, the
At the North American Parts Benchmark (NAPB), the world's leading motor vehicle manufacturers are gathering in Dallas for comprehensive supply chain operations benchmarking. This three-day event delivers fresh insights through new research and in-depth discussions on the evolving aftersales parts business. Come join us for NAPB 2025 at the Renaissance Dallas Hotel on April 28-30!
COPENHAGEN, Denmark - Optimize the power of pricing through value based pricing, recruiting pricing professionals, bridging the gap with Sales, learning how to communicate pricing internally and to customers, and how digitalization impacts Pricing.
AMSTERDAM, Netherlands - Most digitalization projects, in which companies are implementing and adopting new technologies such as AI, IoT, and advanced service and asset management applications, fail to deliver on the expectations.Only a relatively small number of companies are very successful. We will research and discuss the secrets to success using several case studies in
The Global Conference for Leaders in Customer Success, Service & Support For over 20 years, Field Service has partnered with thousands of industry executives to reimagine the future of service. Year after year, leaders from the world’s top firms tell us we’re the #1 community for service, support, and customer success professionals. What sets us
Hosted by the Service Council, the Smarter Services Executive Symposium provides an invaluable opportunity to meet and network in an environment conducive to advancing executive relationships. Guests will gain knowledge and insights from our keynote sessions, executive panels, research tracks, breakout sessions, transformational case-study workshops and more. Theme: Harnessing Humanity & Technology For Next-Level Service
COVENTRY, United Kingdom - Skills shortages in the service industry are reducing growth potential and are impacting customer experience negatively. The challenge for service leaders is to win and retain talent as well as redesigning service business models into high-efficiency, remote delivered services that better leverage knowledge and require less resources to sell and deliver
Coventry, UK Skills shortages in the service industry are reducing growth potential and are impacting customer experience negatively. The challenge for service leaders is to win and retain talent as well as redesigning service business models into high-efficiency, remote delivered services that better leverage knowledge and require less resources to sell and deliver services. We
FRANKFURT AM MAIN, Germany - Servitize your business through value-selling, co-creation, IoT, change management, Big Data, predictive maintenance, new business models, connectivity and innovation
An exclusive, high impact gathering for top pricing professionals in the Spare Parts / Aftermarket industry. Engage in deep-dive discussions, exchange game-changing insights, and walk away with actionable strategies to drive real results. No fluff – just powerful conversations that elevate your pricing game.
MAPconnected’s Summit brings together the Warranty & Aftercare Services Value Chain, serving as the premier annual forum for exchanging best practices to reduce costs, enhance customer satisfaction, and drive continuous improvement. Explore real-world case studies on data integration, predictive analytics, and AI-powered solutions, uncovering proven strategies that minimize friction and elevate product quality. Network with
Karmak delivers world-class DMS technology to help customers achieve better operational and financial outcomes. With over 40 years of industry experience to pull from, they build best practices into every facet of our business management system solutions. Syncron is a proud partner of Karmak.
