Hosted by the Service Council, the Smarter Services Executive Symposium provides an invaluable opportunity to meet and network in an environment conducive to advancing executive relationships. Guests will gain knowledge and insights from our keynote sessions, executive panels, research tracks, breakout sessions, transformational case-study workshops and more. Theme: Harnessing Humanity & Technology For Next-Level Service

COVENTRY, United Kingdom - Skills shortages in the service industry are reducing growth potential and are impacting customer experience negatively. The challenge for service leaders is to win and retain talent as well as redesigning service business models into high-efficiency, remote delivered services that better leverage knowledge and require less resources to sell and deliver

Coventry, UK Skills shortages in the service industry are reducing growth potential and are impacting customer experience negatively. The challenge for service leaders is to win and retain talent as well as redesigning service business models into high-efficiency, remote delivered services that better leverage knowledge and require less resources to sell and deliver services. We