Why Customer Experience is the New Battleground for Automakers
Over the last decade, customer expectations have undergone a quiet revolution. Digital giants like Amazon… from Why Customer Experience is the New Battleground for Automakers
Author: Ben Groeneveld
- About Ben Groeneveld
- Ben Groeneveld is an Industry Advisor at Syncron, specializing in strategic consulting and business development with the company’s largest customers. With over 20 years of experience in aftermarket parts and service, he has played a key role in implementing RIM programs for two major OEMs.
Posts by Ben Groeneveld
What Tariffs Mean For The Automotive Industry And How OEMs Must Respond
Find us on LinkedIn On March 26, 2025, the US government announced that it will be… from What Tariffs Mean For The Automotive Industry And How OEMs Must Respond
The Importance of Retail Inventory Management Systems (RIM)
Retail Inventory Management (RIM) programs are essential for OEMs and dealers to ensure the right… from The Importance of Retail Inventory Management Systems (RIM)
Implementing a Retail Inventory Management (RIM) Program
Implementing a Retail Inventory Management (RIM) program may seem daunting, but with clear goals, strategic… from Implementing a Retail Inventory Management (RIM) Program