Consumer Durables Archives

Reverse Logistics & Depot Repair Challenges with a Linear Service

Aug 25, 2022

According to Deloitte, one-fifth of businesses consider insufficient reverse logistics processes to be the main… from Reverse Logistics & Depot Repair Challenges with a Linear Service

Syncron and Mize Join Forces to Deliver the Industry’s First Connected Service Experience and Accelerate New Service Centric Business Models

Aug 18, 2021

Syncron and Mize Join Forces to Deliver the Industry’s First Connected Service Experience and Accelerate… from Syncron and Mize Join Forces to Deliver the Industry’s First Connected Service Experience and Accelerate New Service Centric Business Models

Syncron and Percall Announce Strategic Partnership to Deliver Innovative After-market Solutions to France and Poland

Mar 22, 2021

March 22, 2021 – Syncron, the largest privately-owned global provider of cloud-based after-market service solutions,… from Syncron and Percall Announce Strategic Partnership to Deliver Innovative After-market Solutions to France and Poland

10 Best Practices for Consumer Durables Customer Support Excellence

Apr 1, 2020

10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry Companies are… from 10 Best Practices for Consumer Durables Customer Support Excellence

How Optimized After-Sales Service Lays the Groundwork for Maximized Product Uptime

Feb 15, 2019

For most heavy equipment, a key measure of effectiveness is reliability. And, for paving equipment… from How Optimized After-Sales Service Lays the Groundwork for Maximized Product Uptime