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  • SLM Platform
    Features
    Featured service lifecycle management capabilities.
    End-to-End
    AI-Powered
    Data-Driven
    Service-Based
    Compounding ROI
    Business Models
    Enabling business model innovation.
    Value-Based Pricing
    Servitization
    Circular Economy
    The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
  • Solutions
    Pricing
    Price parts and service contracts with precision.
    Parts Pricing
    Service Contract Pricing
    Inventory
    Boost sales and reduce costs with advanced inventory management.
    Parts Planning
    Dealer Parts Planning
    Service Fulfillment
    Service customers with outstanding experiences
    Warranty Management
    Depot Repair
    Technician Enablement
  • Industries
    Aerospace
    Industrial Power & HVAC
    Agriculture
    Material Handling Equipment
    Automotive
    Medical Technology
    Construction & Mining
    Production Machinery
    Consumer Durables
    Dealers & Distributors
    Deliver customers exceptional service – parts, pricing and maintenance every time from a single platform.
  • All Resources
    Plan streamlined service with optimized inventory
    White Papers
    Events
    Reports
    Customer Stories
    Blog
    Newsroom
    Resource topics
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    Pricing
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    Technology
    Research
    eBook
    How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
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Auteur/autrice : Dave Hart

Photo de profil de Dave Hart
À propos de Dave Hart
David Hart is a partner with Field Service Associates with over 35 years’ experience in field service management. His decades of field service management and customer transformation experience gives him a unique perspective on how organisations run their field service businesses. Hart was the Executive Vice President of corporate development at ServiceMax managing their partner and acquisition strategy, he also ran their customer support and success teams where he increased NPS 44 points in his tenure.

Articles par Dave Hart

Build a Resilient Aftermarket Service Business (Part 2)

Avr 20, 2023

Life is full of challenges. Whether it’s finding a parking spot, dealing with a difficult… from Build a Resilient Aftermarket Service Business (Part 2)

Publié dans Connected Service Experience, Non classifié(e), Service Lifecycle Management, Supply ChainÉtiqueté aftermarket, aftermarket, business trends, business trends

Build a Resilient Aftermarket Service Business

Avr 13, 2023

Have you ever wondered why the word resilience resonates with so many people? It’s not… from Build a Resilient Aftermarket Service Business

Publié dans Connected Service Experience, Service Fulfillment, Supply ChainÉtiqueté aftermarket, aftermarket, business trends, business trends
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