Medical Technology

Aftermarket Solutions for Precision in Medical Technology

Empowering health: Precision service for medical technology

In the medical technology landscape, the reliability of advanced equipment is vital. Balancing innovative breakthroughs with stringent standards, these tools are patient lifelines. As such, medical technology organizations must ensure groundbreaking development and impeccable service amidst growing demands. It underscores the essential role of purpose-built solutions, ensuring that service standards remain uncompromised in this critical industry.

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Uptime and precision: The non-negotiables of medical tech service

In the world of medical technology, asset availability and uptime are non-negotiable. As the backbone of modern healthcare, these advanced machines not only ensure proper diagnosis and treatment but are mission-critical—with patients’ lives often hinging on their uninterrupted operation. Beyond the inherent complexity and the intellectual property housed within, these devices operate under a mantle of impeccable quality.

Meeting these stringent standards while adhering to security and compliance mandates requires state-of-the-art service management solutions. Designed to cater to the unique demands of the medical technology industry, such solutions are indispensable in ensuring equipment reliability, safeguarding intellectual property, and meeting the high service expectations set by healthcare providers.

• Plan

Inventory precision for complex, mission-critical equipment

Syncron Parts Planning

Ensuring the timely availability of parts and components for medical equipment is crucial. Delays not only jeopardize patient care but can also impact the reputation and trustworthiness of healthcare institutions. Syncron Parts Planning excels in this demanding environment. It provides accurate demand forecasting, optimized inventory levels, and automated replenishment plans, ensuring that components, often specific to intricate machine models, are at hand when required. Ensure your service levels are met without compromise and without excess cost to your service organization.

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Parts Planning

Syncron Parts Planning permet de minimiser les tâches manuelles, d’éliminer les surstocks et de transformer les données d’inventaire en informations exploitables.

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• Price

Strategic pricing and contract management for vital equipment

Syncron Price

Medical technology equipment often represents the pinnacle of engineering and innovation, making strategic parts pricing essential. Syncron Price offers agility in pricing strategies, balancing competitiveness and value. Whether it be the powerful analytics capabilities driving vital business decisions or the extensive analysis capability of profitability with the pricing waterfall, Syncron Price is able to drive value across the entire business for both OEMs and customers.

Syncron Contract Price

Service contracts in medical technology are a critical part of the service relationship between OEMs and customers. With asset availability and uptime being the must haves for customers, Service Level Agreements (SLAs) are often coupled with equipment sales. Syncron Contract Price crafts tailored contracts, leveraging machine learning to create comprehensive cost models. These contracts are not just about numbers; they encapsulate the high service expectations, stringent SLAs, and the promise of reliability and uptime.

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Price

Syncron Price utilise une technologie avancée pour identifier les opportunités de prix cachées qui ont un impact positif sur les performances de l’entreprise en maximisant les ventes, le chiffre d’affaires et la rentabilité des services.

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Contract Price

Syncron Contract Price optimise la tarification des contrats basée sur les résultats pour générer de nouveaux revenus, augmenter les marges, réduire les risques contractuels et fidéliser les clients à long terme.

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• Service

Upholding excellence in service and compliance

Syncron Warranty Management

In the medical technology industry, warranties aren’t just guarantees—they’re commitments to patient safety and equipment reliability. Syncron Warranty Management streamlines the warranty process, ensuring a transparent, efficient, and compliant claims journey.

Syncron Technician Enablement

Given the complexity and mission-critical nature of med tech equipment, technician knowledge and proficiency become paramount. Syncron Technician Enablement ensures technicians are equipped with the latest insights and tools, enabling swift issue diagnosis and resolution. Emphasizing first-time fix rates and security compliance, this solution champions operational efficiency, patient safety, and data protection.

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Technician Enablement

Syncron Technician Enablement permet aux organisations de services sur le terrain de mobiliser les techniciens tout en leur donnant des capacités puissantes et faciles à utiliser pour rationaliser les tâches de service de bout en bout.

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Warranty Management

Syncron Warranty Management rationalise les processus de garantie et fournit aux principales parties prenantes les outils dont elles ont besoin pour réduire les coûts de garantie, améliorer la qualité des produits et augmenter les renouvellements de plans.

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