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  • SLM Platform
    Features
    Featured service lifecycle management capabilities.
    End-to-End
    AI-Powered
    Data-Driven
    Service-Based
    Compounding ROI
    Business Models
    Enabling business model innovation.
    Value-Based Pricing
    Servitization
    Circular Economy
    The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
  • Solutions
    Pricing
    Price parts and service contracts with precision.
    Parts Pricing
    Service Contract Pricing
    Inventory
    Boost sales and reduce costs with advanced inventory management.
    Parts Planning
    Dealer Parts Planning
    Service Fulfillment
    Service customers with outstanding experiences
    Warranty Management
    Depot Repair
    Technician Enablement
  • Industries
    Aerospace
    Industrial Power & HVAC
    Agriculture
    Material Handling Equipment
    Automotive
    Medical Technology
    Construction & Mining
    Production Machinery
    Consumer Durables
    Dealers & Distributors
    Deliver customers exceptional service – parts, pricing and maintenance every time from a single platform.
  • All Resources
    Plan streamlined service with optimized inventory
    White Papers
    Events
    Reports
    Customer Stories
    Blog
    Newsroom
    Resource topics
    Inventory
    Pricing
    Service
    Technology
    Research
    eBook
    How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
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Auteur/autrice : Mark Homer

Photo de profil de Mark Homer
À propos de Mark Homer
Mark Homer is a partner with Field Service Associates. He’s a digital transformation specialist and Smart Services coach with 30 years in service leadership, compliance and service technology. Previously, Homer was SVP at ServiceMax, where he was responsible for global customer digital transformation, ISV Technology Partners and corporate development projects. At GE Digital, he was a leading voice at industry forums and events on digital service transformation, the use of digital twins and AI-based predictive technologies and implementing asset performance management and field execution platforms.

Articles par Mark Homer

Balancing Aftermarket Service With Rising Costs

Mai 10, 2023

Service leaders face enormous daily challenges from customers, their supply chain, partners and internal stakeholders…. from Balancing Aftermarket Service With Rising Costs

Publié dans Chaîne d'approvisionnement, Gestion du Cycle de Vie des Services, Supply ChainÉtiqueté Dealer to Dealer Software, digatalization, retail inventory

Build a Resilient Aftermarket Service Business (Part 3)

Avr 26, 2023

I am finding that I am using the word resilience in a lot of conversations… from Build a Resilient Aftermarket Service Business (Part 3)

Publié dans Connected Service Experience, Non classifié(e)Étiqueté aftermarket, aftermarket, business trends, business trends
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