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  • SLM Platform
    Features
    Featured service lifecycle management capabilities.
    End-to-End
    AI-Powered
    Data-Driven
    Service-Based
    Compounding ROI
    Business Models
    Enabling business model innovation.
    Value-Based Pricing
    Servitization
    Circular Economy
    The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
  • Solutions
    Pricing
    Price parts and service contracts with precision.
    Parts Pricing
    Service Contract Pricing
    Inventory
    Boost sales and reduce costs with advanced inventory management.
    Parts Planning
    Dealer Parts Planning
    Service Fulfillment
    Service customers with outstanding experiences
    Warranty Management
    Depot Repair
    Technician Enablement
  • Industries
    Aerospace
    Industrial Power & HVAC
    Agriculture
    Material Handling Equipment
    Automotive
    Medical Technology
    Construction & Mining
    Production Machinery
    Consumer Durables
    Dealers & Distributors
    Deliver customers exceptional service – parts, pricing and maintenance every time from a single platform.
  • All Resources
    Plan streamlined service with optimized inventory
    White Papers
    Events
    Reports
    Customer Stories
    Blog
    Newsroom
    Resource topics
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    Technology
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    How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
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Catégorie : Gestion de Garanties

5 Key Warranty Metrics All Warranty Managers Should Know

Août 10, 2023
woman looking at graphs on a computer screen

In addition to the total number of claims and warranty costs, these five key warranty… from 5 Key Warranty Metrics All Warranty Managers Should Know

Publié dans Automotive, Gestion de Garanties, Warranty Management, Warranty Management

Modernizing Warranty Management Systems

Fév 22, 2022

Modernizing Warranty Management Systems: IT Department’s Role in Building a Streamlined Service Lifecycle As manufacturers… from Modernizing Warranty Management Systems

Publié dans Gestion de Garanties, Warranty Management

Best Practices to Automate Warranty Claims Processing

Jan 12, 2022

Automate Warranty Claims Processing Warranty Managers are faced with a dilemma on deciding the level… from Best Practices to Automate Warranty Claims Processing

Publié dans Gestion de Garanties, Warranty Management, Warranty Management

Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market

Nov 2, 2021

Service Lifecycle Management  The last 18 months have been challenging for most industries, and the… from Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market

Publié dans Automobile, Automotive, Gestion de Garanties, Gestion du Cycle de Vie des Services, Service Lifecycle Management, Warranty Management

Understanding Service Lifecycle Management (SLM)

Juil 23, 2021

Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue Aftermarket… from Understanding Service Lifecycle Management (SLM)

Publié dans Field Service, Gestion de Garanties, Gestion du Cycle de Vie des Services, Service Lifecycle Management, Warranty Management, Warranty Management

Utilize Warranty Management to Ensure Recurring Revenue Streams

Jan 19, 2021

Trends in Extended Warranties Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue… from Utilize Warranty Management to Ensure Recurring Revenue Streams

Publié dans Gestion de Garanties, Warranty Management

6 Best Practices to Increase Product Registration Rates

Jan 1, 2021

Best Practices For Increasing Product Registration Rates Manufacturers typically don’t have direct interaction with end… from 6 Best Practices to Increase Product Registration Rates

Publié dans Gestion de Garanties, Warranty Management

IoT Product Data, Warranty Management, and Field Service Optimization

Sep 8, 2020

For OEMs collecting IoT-connected product information, the benefit is in its actionable utilization. How you… from IoT Product Data, Warranty Management, and Field Service Optimization

Publié dans Field Service, Gestion de Garanties, Warranty Management

5 Tips to a Better Customer Warranty Self-Service Portal

Juin 25, 2020
man on a lawnmower in a tree field

Customer Warranty Self-Service Portals Manufacturers often face excessively high labor costs associated with processing warranty… from 5 Tips to a Better Customer Warranty Self-Service Portal

Publié dans Gestion de Garanties

10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry

Avr 1, 2020
Man working on circuit board

10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry Companies are… from 10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry

Publié dans Biens de consommation durables, Field Service, Gestion de Garanties, Warranty Management

5 Critical Success Factors for Global Warranty Implementation

Fév 5, 2020
futuristic global business

Global Warranty Implementation A recent webinar included a discussion of Critical Success Factors for Global… from 5 Critical Success Factors for Global Warranty Implementation

Publié dans Gestion de Garanties
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