In this eBook, „The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based, “ we delve into… from The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
Related Solution: CSX Platform
AI & ML In The Aftermarket: 30 Game-Changing Use Cases
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How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
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How to Adopt Circular Economy Practices (and Why It Matters)
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Discover the Five Surprises That Could Derail Your Servitization Success and Explore Strategies to Avoid Them
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Syncron’s Anneliese Named Among the Top 50 Women Leaders
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A Year-End Review of Aftermarket Trends and a 2024 Outlook (LinkedIn Live On-Demand)
Recently, Dr. Friedrich “Fritz” Neumeyer, CEO of Syncron, engaged in a thought-provoking conversation with industry… from A Year-End Review of Aftermarket Trends and a 2024 Outlook (LinkedIn Live On-Demand)
The Essential Guide to Servitization
Optimize Your Pricing Strategy for Service Growth In a rapidly changing industry landscape, thriving means… from The Essential Guide to Servitization
Tech-Exec Magazine: Driving the Service Economy
Syncron’s Vatsan Govindarajan and Kathryn Narayan discuss the rise of the service economy, the importance… from Tech-Exec Magazine: Driving the Service Economy
Wie führende Vertriebs- und Serviceorganisationen im Aftermarket in der vernetzten Service Economy vorankommen
Eine kürzlich durchgeführte Studie hat ergeben, dass ein grundlegendes Umdenken bei den Geschäftsmodellen stattfindet, und… from Wie führende Vertriebs- und Serviceorganisationen im Aftermarket in der vernetzten Service Economy vorankommen
Planen. Preise gestalten. Service erbringen. Syncron-Übersicht
from Planen. Preise gestalten. Service erbringen. Syncron-Übersicht
Wie Sie ein resilientes Aftermarket Service Geschäft aufbauen
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Syncron Applauded by Frost & Sullivan
Syncron’s solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and… from Syncron Applauded by Frost & Sullivan
Syncron To Present at Upcoming Field Service Conferences in Asia and Europe
Syncron will deliver a keynote presentation at the Field Service Asia Connect conference in Singapore… from Syncron To Present at Upcoming Field Service Conferences in Asia and Europe
Service Lifecycle Management: Zukunftssicherheit für die Fertigungsindustrie durch Equipment-as-a-Service
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Syncron’s New Field Service Technician Enablement Initiative
By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, the Syncron technician enablement… from Syncron’s New Field Service Technician Enablement Initiative
Equipment-as-a-Service: Embracing the New Service Economy in Manufacturing
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Der Nutzen von KI und ML für die Transformation des OEM-Aftermarkets
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Integrated Aftermarket Planning: Why Aftermarket Lifetime Product Value Is Critical to Your Profitability
Understanding and optimizing aftermarket services and agreements for products can create a stable stream of… from Integrated Aftermarket Planning: Why Aftermarket Lifetime Product Value Is Critical to Your Profitability
Transforming Aftermarket Services with a Connected Service Experience
Looking to create better visibility for engineers and maximize customer value, organizations are now shifting… from Transforming Aftermarket Services with a Connected Service Experience
Syncron veröffentlicht die erste Lösung für Vertragspreise mit Risikobewertung für den Aftermarket-Servicevertrieb
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The Transition to Mobility – Service as a Strategic Imperative
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AGCO verbessert die Lösungszeiten und die Produktivität der Techniker
AGCO ist ein weltweit führender Anbieter von landwirtschaftlichen Lösungen mit einem Umsatz von mehr als… from AGCO verbessert die Lösungszeiten und die Produktivität der Techniker
Syncron und Mize im IDC MarketScape-Bericht „Worldwide Manufacturing Service Parts Management Applications in 2021-2022“ erneut als „Leader“ und „Major Player“ ausgezeichnet
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Bringing the Customer Experience Full Circle in Durable Goods Manufacturing
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End-to-End Service Delivery & The Customer Experience
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Syncron und Mize schließen sich zusammen, um gemeinsam das branchenweit erste vernetzte Serviceerlebnis zu liefern und neue serviceorientierte Geschäftsmodelle zu ermöglichen
Syncron und Mize schließen sich zusammen, um gemeinsam das branchenweit erste vernetzte Serviceerlebnis zu liefern… from Syncron und Mize schließen sich zusammen, um gemeinsam das branchenweit erste vernetzte Serviceerlebnis zu liefern und neue serviceorientierte Geschäftsmodelle zu ermöglichen
Understanding Service Lifecycle Management (SLM)
Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue Aftermarket… from Understanding Service Lifecycle Management (SLM)
Implementing a Retail Inventory Management (RIM) Program
In part one of this series on Retail Inventory Management (RIM) planning, we covered the… from Implementing a Retail Inventory Management (RIM) Program
Preismanagement von Ersatzteilen – Excel adé: Wie Bühler das Pricing automatisiert
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If You Could Turn Back Time, What Would You Do Differently?
Ever wondered what might have happened if you’d done things differently? Sure, you have. We… from If You Could Turn Back Time, What Would You Do Differently?
AI Product Toolbox for Automated Field Inspection
Automated Product Field Inspection Toolbox Increasing product field inspection obstacles have made challenging and costly… from AI Product Toolbox for Automated Field Inspection
The Future of Aftermarket Service: Powering More Uptime with Connected Products
We’ve been talking a lot recently about using inventory and pricing tactics to navigate the… from The Future of Aftermarket Service: Powering More Uptime with Connected Products
Pressure Testing The Four Pillars of Syncron Customer Success, Part 3
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Flipping the Script on Traditional Customer Support
When you think of customer support, what comes to mind? Logging a ticket into space?… from Flipping the Script on Traditional Customer Support
Pressure Testing The Four Pillars of Syncron Customer Success, Part 2
Part II – Pivoting to Focus on What Matters Right Now In the first post of this series, Syncron… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 2
Celebrating Value Delivery: Syncron Customer Success Spotlight
At Syncron we have 160 people fully dedicated to helping our customers achieve the greatest… from Celebrating Value Delivery: Syncron Customer Success Spotlight
Pressure Testing The Four Pillars of Syncron Customer Success, Part 1
Syncron’s Customer Success organization has four pillars that guide our actions and how we form… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 1
OEM Service Lifecycle Management Automation Impacting Net Promoter Score
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Back to Basics: The Fundamentals of Retail Inventory Management, Part Two
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Back to Basics: The Fundamentals of Inventory Optimization Part Two
Welcome back to our Back to Basics series, where we’re talking about how to achieve… from Back to Basics: The Fundamentals of Inventory Optimization Part Two
Syncron: Friedrich Neumeyer wird neuer CEO
After-Sales-Software-Anbieter bereitet mit Führungswechsel neue Phase im Wachstumskurs vor STOCKHOLM, 25. Juni 2020 – Dr…. from Syncron: Friedrich Neumeyer wird neuer CEO
Back to Basics: The Fundamentals of Price Optimization
Manufacturing executives around the world are facing a litany of business challenges brought on by… from Back to Basics: The Fundamentals of Price Optimization
10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry
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Syncron’s Commitment to Customers During the COVID-19 Outbreak
Update as of 16 April 2020: In many parts of the world, we have now… from Syncron’s Commitment to Customers During the COVID-19 Outbreak
Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
While sales of new vehicles may seem like the most obvious source of revenue for… from Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
2019 Year in Review: The Top Trends that Impacted Manufacturing
2020 is set to be a monumental year in many ways – the start of… from 2019 Year in Review: The Top Trends that Impacted Manufacturing
2019 in Review and a Look Ahead
Originally featured as an article on David Reiling’s LinkedIn profile. As CCO at Syncron, my… from 2019 in Review and a Look Ahead
New Decade, New Pricing Strategy: Reevaluating Service Parts Pricing
Like every new year, 2020 has commenced with resolutions and refreshes meant to kickstart a… from New Decade, New Pricing Strategy: Reevaluating Service Parts Pricing
Summit Partners investiert 67 Millionen in Syncrons Wachstum um Herstellern den Weg in die Servitization zu ebnen
Die Investition unterstützt die Vision von Syncron, Hersteller zu befähigen, von reaktiven Break & Fix… from Summit Partners investiert 67 Millionen in Syncrons Wachstum um Herstellern den Weg in die Servitization zu ebnen
Ändert die heutige Veränderung der Welt den Kundendienst?
Syncron erlebt seit Jahren, wie sich der Kundendienst auf der Welt enorm verändert. Von der… from Ändert die heutige Veränderung der Welt den Kundendienst?