Maximize customer lifetime value of consumer durables by creating direct connections
Syncron understands complex durable goods. Elevate the customer experience, build more knowledge about your customers and products, and increase revenue from your existing customer install base. Syncron enables manufacturers to harness web, mobile, cloud, IoT, and analytics technologies to maximize customer lifetime value.
Simplifying product registration will increase registration rates and establish a direct connection to the customers. Registrations also reduce customer support costs by reducing average support call times by as much as 50%. Eliminating manual processing allows service warranty claims to be automatically adjudicated and validated, reduces fraud, and reimburses third-party authorized service providers faster. Offer extended warranties and other service contracts such as preventive maintenance programs and subscription services, to extend customer relationships and generate additional revenue.
Syncron Field Service
When in-home repair service becomes necessary, Syncron’s unified Field Service Management software platform enables OEMs to efficiently organize, optimize and manage employee and third-party workforce service delivery. It is customizable, brand-able, and scalable for any manufacturer or residential consumer products.
Talk to an expert
Want to see for yourself why the world’s leading manufacturers choose Syncron for aftermarket service management solutions? Simply complete the form and a member of our team will contact you within one business day. You can also email us at email@example.com. For customer support, visit our support page or email firstname.lastname@example.org.