Embracing innovation and transformation in the era of smart farming
In a highly seasonal business with a wide range of challenges including declines in new orders, legislative restrictions, commodity prices, and weather, aftermarket service can be a major competitive differentiator. The increasing relevancy of telematics-based data to support smart farming and optimize equipment usage imposes new challenges. Local markets vary widely in terms of farm concentration and distribution models, and online marketplaces offer new service channels for end customers.
With Syncron, agricultural equipment manufacturers can meet the service needs of their customers, while simultaneously driving revenue and profit improvements.
In an industry where new product orders are declining, companies must look for new sources of revenue. For agricultural equipment manufacturers, service parts pricing can provide just this.
Many companies still rely on manual processes and Excel spreadsheets to price their service parts. With Syncron, manufacturers can implement a value-based approach, enabling teams to better analyze and respond to changing market conditions. Ultimately, automating and optimizing service parts pricing leads to improved revenue and profits.
Because of its seasonal nature, agricultural equipment manufacturers need to ensure service parts are available when they are most in demand. Missing parts can lead to idle equipment, which directly impacts farmers’ revenues.
With Syncron, manufacturers can better anticipate demand, using factors like equipment locations and service history to properly stock service parts in the best places to ensure farmers experience maximum uptime. Pre-season ordering ensures stock is optimized to meet the demands of peak season, ultimately helping manufacturers deliver both a better customer experience and revenue and profit improvements.
When a piece of equipment is down, it can be detrimental to a farmer’s season and business. Manufacturers must be able to react quickly to service idle equipment to avoid poor customer experiences and lost business.
Syncron enables manufacturers to react quickly to service needs. Because teams are working from a single interface, parts can be retrieved efficiently, whether it’s pulling from a particular location or placing a new order. Syncron solutions ensure inventory levels are optimized and that manufacturers avoid ordering excess parts to meet demand.
Talk to an expert
Want to see for yourself why the world’s leading manufacturers choose Syncron for aftermarket service management solutions? Simply complete the form and a member of our team will contact you within one business day. You can also email us at firstname.lastname@example.org. For customer support, visit our support page or email email@example.com.