Partners will empower India-based manufacturers to enhance financial performance and the customer experience via after-sales service

 

BANGALORE, 10 July 2020 – SyncronTM today announced a strategic partnership with Simbus Technologies, an IT consulting company specializing in delivering solutions to solve complex supply chain challenges, to enable manufacturers to increase financial performance and the customer experience via optimized after-sales service operations. The partnership is specific to India, as the manufacturing sector continues to grow quickly in the region.

Deloitte expects India to become the fifth largest manufacturing country in the world by the end of 2020, with major brands like GE, Siemens, HTC, Toshiba and Boeing in the process of setting up manufacturing efforts in the region. And as the manufacturing sector in India continues to grow, it’s more important than ever to invest in the infrastructure, resources and technologies that will accelerate and facilitate this growth.

“The current economic climate provides an excellent opportunity for Indian Companies to execute a paradigm shift in their business operations and strategy and that is what will ensure that they not only survive, but also thrive,” said Krishna Kumar, Managing Director at Simbus Technologies. “As part of our mission to help enterprises excel in their business operations, we are excited to announce our partnership with Syncron, the world leader in after-sales service optimization. This partnership will help Indian companies access world-leading technology and achieve not only efficiencies in the supply chain but also grow through exceptional after-sales service.”

Additional highlights of the partnership include:

  • A focus on automotive suppliers, industrial equipment manufacturers, energy and process manufacturers, consumer appliance manufacturers and more
  • A localized approach to better serve customers in India
  • Enhanced implementation capabilities due to Simbus Technologies’ strong track record in deployment and maintenance of enterprise applications for supply chain and demand planning

“Customer success is at the core of Syncron’s culture. And, as more and more manufacturers set up operations in India, we believe expanding our operations into this region is the best way to further support current customers while simultaneously entering into new segments and industries,” said Keith Charron, Chief Sales Officer at Syncron. “The partnership with Simbus Technologies further enhances our ability to deliver best-in-class solutions to the world’s most sophisticated manufacturers. And, as manufacturers face declining new product sales and less demand, the service supply chain offers a unique opportunity to add value in otherwise uncertain times.”

To learn more about how Syncron empowers exceptional after-sales service experiences, visit syncron.com.

About Simbus Technologies

Simbus is a 10-year-old IT consulting company specialized in delivering IT solutions to solve complex problems in the supply chain. We have enabled leading Indian Companies to achieve peak performance in the areas of Supply Chain Planning, Merchandise Planning, PLM, and Enterprise Performance Management.

Our unique value engagement approach focuses on delivering tangible business benefits in terms of a quick ROI on IT investments. We measure our success in empowering our clients to compete and excel as they navigate through the VUCA world and become successful organizations.

About Syncron

Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry-leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit syncron.com.

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