While the heavy equipment industry has faced unprecedented challenges during the COVID-19 pandemic, the equipment… from Equipment Rentals: Bellwethers for a New Era of Customer Experience
We’re chatting more with Fritz Neumeyer, our new CEO, who’s been busy getting to know… from CEO Perspective: Why Syncron’s Future is Bright
Part III – Waiting for the bell to ring? Not us. In the second post of this series, ‘Pressure Testing the… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 3
When you think of customer support, what comes to mind? Logging a ticket into space?… from Flipping the Script on Traditional Customer Support
Part II – Pivoting to Focus on What Matters Right Now In the first post of this series, Syncron… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 2
Digital Technologies Bring World-Class Service and Support to Syncron Customers Stockholm, Sweden – 7 October,… from Syncron Wins Bronze Stevie Award in 2020 International Business Awards
Syncron’s Customer Success organization has four pillars that guide our actions and how we form… from Pressure Testing The Four Pillars of Syncron Customer Success, Part 1
OEM Service Lifecycle Management Automation Impacting Net Promoter Score Net promoter score (NPS) is one… from OEM Service Lifecycle Management Automation Impacting Net Promoter Score
A variety of companies throughout the supply chain have promoted and hired personnel to better… from Supply Chain Companies Experience Personnel Shakeup
It’s no secret that ongoing advancements in technology are making it easier than ever before… from Investing In and Leveraging Immersive Tech: What Manufacturers Need to Know