On-Demand Videos
Webinar: 5 Steps to Jumpstart your shift to Value Based Pricing for Spare Parts * New
Learn the 5 key steps to move away from cost-plus pricing and shift to a Value Based Pricing methodology for service parts pricing. This webinar explains step by step how you can unlock hidden profit potential by building a spare parts focussed business structure to improve revenue and profitability.
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Webinar: Inventory optimization best practices for SMB Manufacturers and Distributors * New
Learn how small and mid-size Manufacturing and Distribution businesses can solve common inventory challenges by utilizing best practice tools and processes to quickly and without risk cut inventory costs, increase service levels and raise profitability.
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Syncron Retail Inventory Management; service parts inventory replenishment for the dealer network
Syncron Retail Inventory Management automates the replenishment of service parts inventory to your dealers or branches giving you increased parts availability and parts sales with optimized inventory levels. This 5-minute video explains the benefits, challenges and best-practices to establishing Retail Inventory Management for your dealers or branches.
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Business driven supply chain integration establishes a single quote-to-cash order management process at Alfa Laval
Alfa Laval is a world-leader in heat transfer, separation and fluid handling products. In this video Hans Troiza, Senior Project Manager, explains their One4Al supply chain integration project and how the Syncron Global Order Management solution established a single quote-to-cash process for managing customer orders.
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Maintaining high levels of part availability through tough economic conditions at JCB
By providing innovative, strong and high-performance products to meet their global customers’ needs JCB has grown to become the third largest heavy equipment manufacturer in the world. In this video Edward Henderson, General Manager N.A. Service Parts Operation, discusses how he has managed to maintain high levels of part availability through tough economic times.
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The importance of good customer support at your dealers
Leveraging his 35+ years experience working with construction equipment leaders such as Komatsu, Volvo and CAT, Tom Montgomery shares in this video some tips & advice on how equipment dealers can achieve more than a 25% increase in net operating profit though increased focus on customer support issues & industry best practice.
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Moving away from legacy systems for parts planning to achieve global inventory visibility & optimization at Manitowoc
In this free on-demand video Scott Reeves, Director of Logistics at Manitowoc Crane Care, discusses their approach to global parts planning to achieve global inventory visibility and optimization.
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Maximizing order-to-delivery efficiency at Atlas Copco
In this 5 minutes video, Kris Feys, Enterprise Application Integration manager at Atlas Copco explains how Syncron's Global Order Management solution has automated the company's order-to-delivery process and gives Atlas Copco full visibility and control of their order-to-delivery process, enabling them to handle over 30 million transactions per month in the most efficient way.
Atlas Copco now experiences increased customer service levels, a significant reduction in order administration, and clear improvements in order management efficiency.
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AMR on Global Order Management in the Heavy & Industrial Equipment Sectors
In this 5 minutes video, Kris Feys, Enterprise Application Integration manager at Atlas Copco explains how Syncron's Global Order Management solution has automated the company's order-to-delivery process and gives Atlas Copco full visibility and control of their order-to-delivery process, enabling them to handle over 30 million transactions per month in the most efficient way.
Atlas Copco now experience increased customer service levels, a significant reduction in order administration, and clear improvements in order management efficiency.
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Price your products right to maximize profit
This informative webcast produced in collaboration with the Professional Pricing Society, provides a detailed look into the functionality and business benefits that Syncron’s innovative Global Price Management solution provides – classification, price setting, price communication, as well as price evaluation and adjustment.
Discover how our innovative Global Price Management solution can enable you to set the right price on the right product and market at the right time, ultimately helping you to maximize profits for your parts business.
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Driving profit through better service parts management at JCB
In this video cast published on The Supply Chain Television Channel, Syncron demonstrates how service parts oriented software and industry experience cuts through the complexity found in today’s supply chains to rapidly improve bottom line performance. The customer case study focuses on the business benefits that construction equipment giant JCB has received since implementing Syncron’s Supply Chain Planning solution.
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Optimizing service parts management at Volvo Construction Equipment
In this video cast from Supply Chain Digest and The Supply Chain Television Channel, you'll learn how Volvo Construction Equipment North America optimized its inventory levels and developed a highly successful "Manufacturer Managed Inventory" program with its dealers, and the role optimization technology plays in reaching this level of performance.
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