Optimize your after-sales service business to maximize product uptime and build a solid foundation to enable a successful transition to selling products-as-a-service.
Enable your Operations and Field Service teams to proactively identify anomalies and predict failures to eliminate unplanned downtime, reduce the Total Cost of Ownership over a product’s lifetime to improve market share, generate consistent revenue and protect margins in a fully-servitized world.
Track product uptime and health.
Collect and analyze data from sensors, error codes, events and field service (or maintenance) systems to calculate key product uptime metrics in real time. Syncron Uptime allows users to proactively target products with high failures, more accurately forecast parts demand and improve the efficiency of your current reactive break-fix service model.