Volvo Construction Equipment

Company Overview

Volvo Construction Equipment is one of the largest construction equipment company in the world generating for 2010 7.7 Billion (USD) in Net Sales with products manufacture in four continents and distributes in more than 150 countries via dealerships and rental outlets, and employs almost 17,000 people.

Challenges

With a global dealer network comprising 300 inventory locations and various disparate IT systems, Volvo CE faced challenges in delivering consistent service parts availability across the world, inconsistent part prices and various order systems inhibited efficient management of global ordering.

Solutions

Volvo CE implemented Syncron’s Global Inventory, Order and Price Management solutions along with Global Customer Master enabling them to increase service parts level, one system to view global orders and a coordinated pricing strategy to leverage their strengths with a common pricing system that supports global, regional, and local pricing.

Results

• Raise worldwide dealer service levels to 95% from dealer to end customer
• Dealer service levels improved within 2-6 weeks after implementation
• 30% reduction in the proportion of Volvo parts sent by air
• Automatic update of interconnected price lists
• Increase profitability for spare part sales
• Increased efficiency in global order management

Case Studies

> Volvo CE Global Inventory Management Case Study

> Volvo CE Global Price Management Case Study

> Volvo CE Global Order Management Case Study

White Papers

> Maximize Service Parts Profitability through Effective Pricing

> Retail Inventory Management Aftermarket Sales 

Aberdeen Group Reports

> Inventory Management in Dealer-Oriented Industries

> Perfect Order, Happy Customer: Managing the Order-to-Delivery Cycle