Due to the COVID-19 pandemic, the global economy is facing new uncertainties. Industries are facing slowdowns and, in some cases, shutdowns.

We want to invite you to spend a few minutes and pause to consider, “How might our world change or evolve once the pandemic’s peak has passed? How will global manufacturers not only survive but thrive in what is being termed the ‘new normal’?”

Carlo Alberto Carnevale Maffè, Associate Professor of Practice of Strategy and Entrepreneurship at SDA Bocconi School of Management, and Gary Brooks, Chief Marketing Officer at Syncron share their perspectives on what could be the good, the bad and the ugly of the ‘new normal’.

Topics include:

  • How will a focus on virtualization change the way we work, educate and provide healthcare?
  • How will new consumer behaviors influence future demand and service expectations?
  • Will there be more pressure on sustainability and circular economy initiatives?
  • What technology investments (if any) will be made in after-sales service?