Enlisting Your Technicians in Proactive Business Growth
Service Technicians are often viewed as brand ambassadors and trusted advisors by their customers. Due to this status, many Durable Product Manufacturers and Service Providers attempt to enlist their service technicians in the business development and revenue generation process. These initiatives can be highly successful when implemented correctly. This requires that companies who pursue this type of initiative understand the potential hurdles they will encounter and overcome them.
During this Webinar presented by leading industry experts, you will learn about:
- The often-overlooked hurdles in engaging technicians in business development
- Some practical recommendations to overcome the hurdles
- Enabling service technicians to maximize customer lifetime value
- Mobile applications designed to improve attach and renewal rates
- Generating additional revenue and profits at the point of service
Talk to a Syncron Expert
Want to see for yourself why the world’s leading manufacturers choose Syncron for aftermarket service management solutions? Simply complete the form and a member of our team will contact you within one business day. You can also email us at firstname.lastname@example.org. For customer support, visit our support page or email email@example.com.