Enlisting Your Technicians in Proactive Business Growth

Enlisting Your Technicians in Proactive Business Growth

Service Technicians are often viewed as brand ambassadors and trusted advisors by their customers.  Due to this status, many Durable Product Manufacturers and Service Providers attempt to enlist their service technicians in the business development and revenue generation process.  These initiatives can be highly successful when implemented correctly.

During this webinar presented by leading industry experts, you will learn about:

• The often-overlooked hurdles in engaging technicians
• Practical recommendations to overcome hurdles
• Enabling service technicians to maximize customer lifetime value
• Mobile applications designed to improve attach and renewal rates
• Generating additional revenue and profits at the point of service