State of Emerging Tech in Field Service

What do you get when you gather more than eighty field service professionals, after-sales innovators and solution providers in one room for an hour?

The answer: Countless years of experience in the advancement of after-sales, and expert opinions about the current state of emerging technology in field service.

At this year’s annual Field Service USA event, hosted by Worldwide Business Research and attended by industry leaders like FedEx, GE, Ford, Oracle and Salesforce, our Syncron team led an hour-long workshop centering around future trends and technologies and their potential impact on field service. The workshop was divided into four rotating discussion corners: 3D Printing, Internet of Things (IoT), Driverless Cars & Drones and Augmented & Virtual Reality.